Carpet Repair Disclosures

Carpet Repair Disclosures | Surprise Carpet Repair & Cleaning
At Surprise Carpet Repair & Cleaning, we believe in complete transparency. Our goal is to help you make informed decisions about your carpet repair project. Below are important disclosures regarding our services, pricing, and what to expect so you have a clear understanding before we begin.

Carpet Repair Pricing Disclaimer
When our technician arrives at your home in the Surprise, AZ area, they will carefully inspect the damaged carpet and its backing to determine the scope of the repair. In some cases, the repair area may need to be larger than anticipated if damage extends beyond the visible section.

Since pricing is based on the size and complexity of each repair, the final cost may change after an in-person assessment. Our estimates are designed to be as accurate as possible, but the true scope is always determined on-site.

Repair Visibility & Performance Disclaimer
Our technicians are IICRC-certified carpet repair professionals, trained to restore your carpet to the best possible condition. However, not all repairs can be completely invisible. Factors such as the carpet’s age, wear patterns, and previous soiling can affect the final appearance.
While we perform every repair with precision and care, Surprise Carpet Repair & Cleaning does not guarantee that the repair will be fully undetectable.

Closet Patch & Permanent Section Policy
Carpet colors can vary slightly between dye lots, even within the same brand. If you don’t have extra remnants from your original carpet installation, we may remove a small piece from an inconspicuous area—commonly a closet—to complete your repair. This ensures the best possible blend with the existing carpet.

As a courtesy, we carry neutral carpet remnants (usually beige or brown) to replace the section removed from the closet, so you’re not left with an empty spot. If you’re concerned about color matching, we recommend bringing a small sample of your carpet from home to help us select the most compatible piece.

Questions? We’re Here to Help
Our team is committed to being upfront, honest, and helpful throughout the entire repair process. If you have any questions or would like more details about your carpet repair in Surprise, AZ, call us at 623-252-1175.

Get a Free Estimate Today!
Call 623-252-1175 or fill out our online form to schedule your carpet repair consultation. Let us help restore your carpet to like-new condition with confidence!